Terms and Conditions

Introduction

Account opening and registration

To open an account with SDB, you must:

• Be at least 18 years old
• Provide accurate and truthful personal information
• Successfully complete identity verification (KYC)
• Provide valid identification documents (passport, national ID)
• Agree to these terms and the privacy policy

The bank reserves the right to reject any account opening request without stating reasons, in accordance with internal policies and anti-money laundering requirements.

Financial accounts

SDB offers several types of accounts:

Each account receives a unique IBAN and a 10-digit internal account number.

Cards

SDB offers two types of Mastercard cards:

Cards are subject to daily and monthly spending limits adjustable through the app. You may temporarily freeze your card at any time for security reasons.

Transfers and transactions

• Internal transfers between SDB accounts are instant and free
• External transfers are subject to fees and processing times
• Currency exchange is executed at live market rates with a competitive margin
• All transactions are final once confirmed and cannot be reversed

Fees and costs

• Card deposit: €0.50 + 1.5%
• Internal transfers: Free
• Virtual card issuance: Free
• Physical card issuance: According to package
• Currency exchange: Margin 0.5% - 2%

The bank reserves the right to change fees with at least 30 days’ prior notice.

Security and responsibilities

• Keep your login credentials confidential
• Notify us immediately of any suspicious activity
• TLS 256-bit encryption to protect all data
• Two-factor authentication (2FA) is available and recommended
• Accounts may be frozen when illegal activity is suspected

Anti-money laundering (AML)

SDB is committed to anti-money laundering and counter-terrorism financing laws. We may request:

• Enhanced identity verification for large transactions
• Additional information on the source of funds
• Reporting suspicious transactions to the relevant authorities

Termination of service

You may close your account at any time, subject to settling all obligations. The bank reserves the right to close any account that violates these terms or is used for unlawful purposes.

Governing law

These terms are governed by the laws of the European Union . In the event of any dispute, resolution will first be sought through mediation, then arbitration before competent European courts if necessary.

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